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Privacy Policy

Last updated: 24 October 2019

1. JUSTJENNIFER’S APPROACH TO PRIVACY

1.1 www.justjennifer.co.uk is a website owned and operated by JUSTJENNIFER LTD of 139 Landells Road, London, SE22 9PJ (company number 11623430) (“I”, “mine”, “me”). I am committed to protecting and respecting your privacy in accordance with the applicable data protection legislation (the "Data Protection Legislation"). This privacy policy (“Privacy Policy”) sets out how I collect, use and share information that identifies you or is associated with you (“personal data”).

1.2 For the purposes of the Data Protection Legislation, I am the data controller of the personal data I collect and process about you. If you have any questions related to this Privacy Policy, please use the contact info@justjennifer.co.uk

1.3 You should also be aware that I use cookies to store and access information whilst providing access to my platform. You can find out more about my use of cookies in my Cookies Policy.

2. PERSONAL DATA I COLLECT ABOUT YOU

2.1 I collect personal data from you when you voluntarily submit information directly to me or via my platform. This can include information you provide when you register to use the platform, create an account, set up a profile and book any Services, visit my therapy room, complete a form, provide feedback or reviews on my services or products, enter competitions through my platform, correspond with me, purchase products from the platform, subscribe to my email lists or respond to surveys or promotions.

2.2 The categories of personal data I collect include the following:

(a) Contact details: Such as your name, your email address, your telephone number and addresses associated with your account.

(b) Profile information: Such as your contact details (as above) and other any information you share when creating a profile on Services.

(c) Comments and opinions: Such as, comments and opinions you share about JUSTJENNIFER services.

(d) Messages to me: Messages you send to me such as email and written correspondence. 

(e) Payment and transaction information: Records of the products and services you purchase from me and the payment method, and credit/ debit card details, you use for the transaction.

(g) Your preferences: Choices you make such as notification and messaging preferences.

(h) I automatically collect information about how you use the platform such as the pages and links you access, the time you access the platform and duration you are on it, the platform you come to the platform from or go to after leaving the platform and selections and choices you make when using the platform.

(ii) I also automatically collect information about the computer or other electronic devices you use to connect to the platform such as details about the type of device (which can include unique device identifying numbers),its operating system, browser and applications connected to the platform through the device, your Internet service provider or mobile network, your IP address and your device’s telephone number (if it has one).

(iii) Information about your location: Other than information you choose to provide to me, I do not collect information about your precise location. Your device’s IP address may help me determine an approximate location but this will be no more precise than the city, state or country you are using your device in.

(k) Information from fraud prevention organisations: Where permitted by law, if fraudulent activity is suspected relating to your account, we may be provided with information by credit reference, fraud and crime prevention organisations.

2.3 I also automatically collect personal data indirectly from you such as information about the pages you look at on the platform or the device you connect to the platform with, or the products you add to your wishlist using a tablet or similar device in one of our showrooms.

3. HOW I USE YOUR INFORMATION

3.1 I will also use your personal data for the purposes specifically described below:

(a) Contact details: I will use your contact details so that I can communicate with you directly via phone, SMS messaging, or email, in particular, about queries, issues, problems I have detected or concerns you may have. I may also use your contact details to send you information about similar products and services that I think may be of interest to you (such communications will be in accordance with your marketing preferences as explained in more detail in section 5 below).

(b) Payment and transaction information: I will use payment and transaction information you provide to process payment for any product or service you purchase from me. I may also use the history of your transactions with me to determine similar products and services that may be of interest to you.

(e) Information about products you have looked at: I use this information to send you reminders and further information about these products. I will also use this information to determine similar products and services that may be of interest to you.

(h) Information about fraudulent activity relating to your account: I will use information about fraudulent activity relating to your account for the purposes of preventing fraud or crime.

4. INFORMATION I SHARE WITH THIRD PARTIES

4.1 I do not share information with third parties.

5. MARKETING AND ADVERTISING

5.1 Email Marketing - From time to time I may contact you by email with information about similar products and services which I think you may be interested in if you agree [at the point of registration / sale]. Thereafter, if you do not want me to send you email marketing, please use the contact details provided info@justjennifer.co.uk. You can also unsubscribe from my marketing emails by clicking on the unsubscribe link in the emails I send to you.

5.2 Email Notifications About Your Order or Changes to the Services I Provide - I may send you email notifications in relation to your order or changes to the way I provide my services to you.

6. CHANGES TO THIS POLICY

6.1 I may update this Privacy Policy from time to time, and when I do so, I will update the “last modified” date at the top of this Privacy Policy. Regularly reviewing this page ensures that you are always aware of what information I collect, how I use it and under what circumstances, if any, I will share it with other parties.

7. CONTACTING ME

7.1 Questions, comments and requests regarding this Privacy Policy are welcome and should be addressed to info@justjennifer.co.uk or JUSTJENNIFER LTD, 139 Landells Road, London, SE22 9PJ, Attn: Jennifer Sullivan.